The record
Written from the 1 report below. Nothing here is unsourced.
- Restaurant owners in Bangalore, backed by hotel associations, are upset with Swiggy and Zomato over high commissions of up to 28%, extra fees of ₹35-₹40 per order for long-distance delivery, unauthorised discounts, and ad charges.
- They say these costs force them to raise food prices by up to 40%.
- They have threatened a full boycott of both platforms by August 15 if their demands are not addressed.
- Before any final decision, the associations plan to negotiate with company officials for a transparent solution.
What to watch next
- Whether Swiggy and Zomato respond to the associations' demands before August 15
- Outcome of negotiations between hotel associations and platform officials
- Whether the boycott is carried out if no resolution is reached
Coverage1
1 report
Indian-language1
All filed from India
Named India · Bangalore · Hotel Owners · Swiggy · Zomato
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