Thane transport department launches prepaid auto facility at station

…department got approval following several administrative and technical challenges. It may be recalled that fare refusals, especially on short-distance routes, are one of the most common complaints made by passengers. “ Since auto drivers rely on their daily income, necessary changes were made to the system after seeking approval from the transport authority, due to which the amount will be transferred to their account before the day ends. A roughly 20% premium will be charged to passenger and will be passed on to the driver as an incentive to encourage more to latch on to the concept ,” he said. Passengers will know the fixed fare before beginning their journey, thereby eliminating uncertainty regarding fares. This will prevent potential disputes between passengers and auto drivers over fares or…