The record
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- A cooperative bank in Kerala prevented a woman from withdrawing funds after her fixed deposits reached maturity.
- The customer required the money to pay for medical treatment for her mother and to clear a gold loan.
- The district consumer commission ruled that the bank failed to provide sufficient justification for the restriction.
- The commission ordered the bank to pay the woman Rs 13.87 lakh in addition to compensation for her mental distress.
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1 report
English national1
All filed from India
Named India · Kerala · District Consumer Commission
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