The record
Written from the 1 report below. Nothing here is unsourced.
- Hotel owners in Bengaluru have accused online food delivery apps, particularly Swiggy, of charging excessive fees including payout collection charges, long-distance fees, advertising and promotion charges.
- They claim that on sales worth Rs 1,000, only Rs 400-500 returns to the hotel owner, with the rest going to the apps.
- P.C.
- Rao, honorary president of the state hotel owners' association, said the burden falls on both owners and customers, hitting middle-class hotels hardest.
- The hotel owners' federation has called an important meeting tomorrow to resolve the issue.
What to watch next
- Outcome of the hotel owners' federation meeting scheduled for tomorrow
- Any measures proposed to regulate or cap delivery app fees
Coverage1
1 report
Indian-language1
All filed from India
Named India · Swiggy · Bengaluru · P.C. Rao · State Hotel Owners Association
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