The record
Written from the 1 report below. Nothing here is unsourced.
- Eluru District Collector K. Vetri Selvi has urged citizens to give feedback on Public Grievance Redressal System (PGRS) services by scanning QR codes placed at district and mandal-level centres.
- The codes will be displayed at entry and exit points, notice boards, help desks and complaint counters, letting visitors record their experiences directly on the official PGRS portal.
- The State government says the move is part of a continuous feedback mechanism to make services more transparent, accountable and citizen-centric.
- Citizens can also check petition status via the toll-free number 1100 and submit grievances at PGRS sessions held every Monday at the Collectorate and mandal offices.
What to watch next
- Whether QR codes are installed clearly and visibly at all district and mandal-level PGRS centres as directed
- How many citizens actually use the QR code feedback system and whether it influences service improvements
- Participation levels at the weekly Monday PGRS grievance sessions
Coverage1
1 report
English national1
All filed from India
Named India · Eluru · K. Vetri Selvi · Public Grievance Redressal System · State Government
The 1 report is listed beside the record.
Ask this story
Answers cite the reports above, or say they can't.