The record
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- Minister K.S.
- Basavanthappa launched the taluk-level Praja Seva campaign in Harapanahalli to improve government service delivery.
- Officials must now resolve public complaints within 15 days or face potential disciplinary action.
- The initiative aims to reduce the need for citizens to make repeat visits to government offices for pending issues.
- The policy serves as a direct response to complaints regarding administrative delays and bureaucratic mismanagement.
What to watch next
- Compliance by district and taluk administration officials with the 15-day resolution mandate.
- Resolution of specific complaints regarding electricity infrastructure, property transfers, and pension errors.
Who said what1
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K.S. Basavanthappa
Minister
1 quote · 1 outlet
“Issues that could be resolved at the venue should be taken up immediately in consultation with officials concerned. Where legal or other complications prevented immediate resolution, the officials should give applicants adequate time to rectify the deficiencies and provide appropriate guidance. In cases that could not be resolved immediately, the applicants should be clearly informed about the next course of action and the time required”
In the article
…who is also the Vijayanagara district in-charge Minister, said the initiative was aimed at ending the practice of people making repeated visits to government offices in search of solutions to their problems. “ Issues that could be resolved at the venue should be taken up immediately in consultation with officials concerned. Where legal or other complications prevented immediate resolution, the officials should give applicants adequate time to rectify the deficiencies and provide appropriate guidance. In cases that could not be resolved immediately, the applicants should be clearly informed about the next course of action and the time required ,” Mr. Basavanthappa said, warning that officials who make people run from one office to another or fail to respond to applications would face stringent disciplinary action. A resident complained that an electricity…
Coverage1
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Named India · Bennihalli Gram Panchayat · Forest Department · Harapanahalli Taluk Administration · K.S. Basavanthappa · Vijayanagara District Administration
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