The record
Written from the 1 report below. Nothing here is unsourced.
- India's telecom regulator TRAI has launched an updated version of its MyCall app, which lets mobile users report problems such as dropped calls, poor voice quality, echo, delayed audio, and call connectivity issues.
- The app is currently available only for Android users and its use is entirely voluntary, according to TRAI.
- Data collected through the app will be shared with telecom operators so they can improve their networks, though customer personal details will not be shared with them.
- TRAI Chairman Anil Kumar Lahoti said the app is expected to be an important tool in consumers' hands for informing service providers about call-related problems.
What to watch next
- Whether an iOS version of the MyCall app is released for iPhone users, as it is currently Android-only
- How telecom operators use the crowdsourced data to improve their networks
- Adoption levels of the voluntary app among mobile users
Coverage1
1 report
Indian-language1
All filed from India
Named India · Android · Apple iPhone · Anil Kumar Lahoti · MyCall · TRAI
The 1 report is listed beside the record.
Ask this story
Answers cite the reports above, or say they can't.