Matrimonial website fined by consumer court for service failure
Headline by Prism · from 1 report
A Kerala consumer court ordered a matrimonial website to refund a user for failing to provide the promised number of profiles.
1 of 32 monitored outlets · 1 report · Odia · checked
SambadThe brief
Written by software from the 1 report below.
- A customer registered with m4marry.com after paying a fee for a package that guaranteed 100 profile contacts within three months.
- The company provided only 51 contacts and refused to refund the full amount after the service period expired.
- The Kottayam Consumer Dispute Redressal Commission initially ordered a full refund plus compensation for service deficiency.
- The state consumer court later modified the order, directing the company to refund a portion of the fee and pay compensation for failing to meet the terms of the agreement.
Coverage
1 outlet
Indian-language1
All filed from India
NamedIndia · m4marry.com · Kerala State Consumer Court · Kottayam Consumer Dispute Redressal Commission
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