The record
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- Union Finance Minister Nirmala Sitharaman inaugurated a new 13-floor Income Tax department building, Aaykar Sindhu, in Mumbai's Nariman Point and used the occasion to press the department to serve ordinary citizens better.
- She said even IRS officers had to struggle to get clearances for the building, showing what common people face, and asked officials not to make citizens run from pillar to post.
- She expressed disappointment that government land held by the I-T department since 1973 had seen illegal encroachments, calling governance 'laid back.'
- She also promised to help secure land for official accommodations in Mumbai and Navi Mumbai, and stressed integrity in tax collection.
What to watch next
- Progress on securing land, including BSNL land, for official housing for I-T officials in Mumbai and Navi Mumbai
- Whether the department takes action against encroachments on government land
- Any follow-up measures on improving taxpayer services and delivery of rightful claims
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Named India · Aaykar Sindhu · Mumbai · Nariman Point · Navi Mumbai · BSNL · Central Public Works Department · Income Tax Department · Indian Revenue Service · Nirmala Sitharaman
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