The record
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- The Reserve Bank of India has introduced a draft policy aimed at minimizing inconvenience for bank customers during cyber fraud investigations.
- Instead of automatically freezing an entire account due to one suspicious transaction, banks may instead place a temporary debit hold only on the disputed amount.
- Customers will have 20 days to provide evidence regarding the transaction's legitimacy, with a 60-day maximum limit on such holds unless further legal action is required.
- This move follows a Supreme Court directive to standardize how banks handle money mule accounts and fraud monitoring.
What to watch next
- Review of stakeholder feedback after the October 2, 2026 deadline.
- Final issuance of the Standard Operating Procedure by the Reserve Bank of India.
- Implementation of the proposed rules scheduled for April 1, 2027.
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Indian-language1
All filed from India
Named India · Allahabad High Court · Reserve Bank of India · Supreme Court
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