The record
Written from the 1 report below. Nothing here is unsourced.
- A customer in Greater Noida West posted on X that he found an insect in his deep-fried chicken order from a KFC outlet at Gaur City Mall, sharing videos of the alleged insect.
- KFC India apologised and asked him to share his order ID so its team could contact him, while the post drew over 82,000 views.
- LiveMint could not independently verify the claim.
- Separately, Maharashtra FDA Commissioner Tukaram Mundhe said a standing order has been issued for year-round enforcement against food adulteration during festivals, when demand for items like chicken and sweets rises sharply.
What to watch next
- KFC's findings after investigating the complaint and any follow-up action at the outlet
- Any regulatory response from food safety authorities on the Greater Noida complaint
- Implementation of the four-phase festival surveillance plan under the new standing order
Who said what3
Only words found exactly in the article are shown, attributed and linked to the line they came from.
Anonymous Customer
1 quote · 1 outlet
“Horrible @KFC_India ...just got insect inside your deep fried chicken.. seriously not acceptable at all”
In the article
…as “Horrible”. He said the order was placed at around 2:30 pm at the outlet and called the incident unacceptable. In a subsequent post, he also shared the order details, stating that the order number was 6353. “ Horrible @KFC_India ...just got insect inside your deep fried chicken.. seriously not acceptable at all .. location - gaur City mall , Greater Noida West, uttar pradesh. Time : 2:30pm, 5 Sept 3026,” the post read. Responding to the complaint, KFC India apologised for the experience and asked the user to share the order…
KFC
1 quote · 1 outlet
“Hi, our apologies for the disappointment caused. Please drop in your order ID so our team can contact you to address your concern”
In the article
…Time : 2:30pm, 5 Sept 3026,” the post read. Responding to the complaint, KFC India apologised for the experience and asked the user to share the order ID so that its team could contact him and address the concern. “ Hi, our apologies for the disappointment caused. Please drop in your order ID so our team can contact you to address your concern ,” it said on X. The post, along with the videos, had garnered more than 82,000 views on X at the time of writing. (LiveMint couldn't independently verify the authenticity of the claim) Meanwhile, Mundhe on Thursday…
Tukaram Mundhe
1 quote · 1 outlet
“There will be a standing order for all festivals for the year. There will be no need to pass a separate order hereafter”
In the article
…This may also increase the rate of adulteration during this period. This affects the customers. According to the Food Safety Standards Authority Act, we can place special restrictions on items which are high-risk food. There will be a standing order for all festivals for the year. There will be no need to pass a separate order hereafter ," ANI quoted Munde as saying. He said demand for several food products typically rises sharply during festival periods, increasing the possibility of adulterated or unsafe items entering the market. "The demand for…
Coverage1
All filed from India
Named India · Gaur City Mall · KFC · Garvit Bhirani · Maharashtra Food and Drug Administration · Tukaram Mundhe
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