government · 3 records
Central Consumer Protection Authority
Ministries and regulators turn to CCPA for help on consumer grievances
The Central Consumer Protection Authority of India is receiving an increasing number of cross-sectoral grievance requests from other government bodies, prompting jurisdictional concerns.
1 outlet Markets read
Rapido faces action over fare nudges and dark patterns
The Central Consumer Protection Authority has fined Rapido for utilizing dark patterns to pressure riders into paying higher fares.
4 outlets · 2 languages Markets read
Rapido fined ₹10 lakh by consumer authority for confirm shaming
The Central Consumer Protection Authority has fined Rapido ₹10 lakh for using 'confirm shaming' tactics to pressure passengers into paying more than the initial fare.
1 outlet Markets read